Legal

Terms of Service

AI Shift Digital Ltd · Last updated: May 2026 · Registered in England & Wales
Please read these Terms of Service carefully before using ShiftID. By accessing or using our website, quiz, report or any other ShiftID service, you agree to be bound by these terms. If you do not agree, please do not use our services.

1. About ShiftID

ShiftID is a professional self-reflection platform operated by AI Shift Digital Ltd, a company registered in England and Wales (Company No. 17191528), with its registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.

ShiftID provides tools to help professionals understand their identity in the context of AI and technological change, including self-reflection assessments, AI role exposure reports, AI-powered prompts, and related digital products and content.

2. Acceptance of terms

By accessing shiftid.ai or any of our services, you confirm that you are at least 18 years of age, that you have read and understood these Terms of Service and our Privacy Policy, and that you agree to be legally bound by them.

If you are using our services on behalf of an organisation, you represent that you have the authority to bind that organisation to these terms.

3. Our services

3.1 Free services

ShiftID provides a range of free tools including a professional self-reflection quiz, an AI role exposure report and personalised AI prompts. Free services are provided at our discretion and may be modified or withdrawn at any time.

By using our free services you acknowledge that your responses will be stored and handled in accordance with our Privacy Policy. Your responses will never be attributed to you individually in any published content.

3.2 Paid products

ShiftID offers a range of paid digital products to support your professional development. Details of current products and pricing are displayed at the point of purchase and are subject to change.

3.3 Service availability

We aim to maintain continuous availability of our services but do not guarantee uninterrupted access. We reserve the right to suspend, modify or discontinue any service at any time, with or without notice, and without liability to you.

4. Important disclaimer

Please read this section carefully. It sets out the nature and limitations of what ShiftID is and is not.

4.1 Not therapy or psychological assessment

ShiftID is a professional self-reflection tool. It is not a psychological assessment, mental health service, counselling service, psychotherapy, or clinical tool of any kind. Your identity pattern result is not a diagnosis, clinical evaluation, or psychological profile.

If you are experiencing mental health difficulties, emotional distress, anxiety, depression, or any psychological concern, please seek support from a qualified healthcare professional, GP, or mental health service. ShiftID is not a substitute for professional mental health support.

4.2 Not career or professional advice

ShiftID is not a career counselling service. Nothing in our quiz results, reports, prompts or content constitutes career advice, employment advice, financial advice, legal advice, or any other form of professional advisory service. You should not make career or employment decisions based solely on ShiftID results.

4.3 Not a definitive assessment

Your identity pattern result is based on your answers at a specific point in time using a pattern-matching model. Results may differ if you take the quiz again. Different results do not indicate a system error — they reflect the natural variability of human self-perception and context. No result should be treated as a fixed or permanent characterisation of who you are.

4.4 Report accuracy

Our reports and exposure data are based on publicly available research and are indicative only. Individual roles, companies, sectors and geographies vary significantly. Reports are intended for awareness and strategic thinking — not as a precise prediction of your personal employment outcomes. We make no warranty that the information is current, complete or accurate at the time you access it.

4.5 AI prompts

AI prompts provided by ShiftID are designed for use with third-party AI tools. We make no representation about the output of any third-party AI tool when using our prompts. Outputs from AI tools are not controlled by ShiftID and should be reviewed critically before acting on them.

5. Intellectual property

All content on shiftid.ai — including but not limited to the quiz questions, identity pattern model, report framework, scoring methodology, prompt library, written content, design, graphics and branding — is the intellectual property of AI Shift Digital Ltd and is protected by UK and international copyright, trademark and other intellectual property laws.

5.1 Proprietary methodology

The ShiftID Identity Mirror methodology — including the pattern scoring model, the four identity pattern framework, the Mirror Question design, the prompt generation system, and all associated algorithms — constitutes proprietary intellectual property of AI Shift Digital Ltd. This methodology is a trade secret protected under the Trade Secrets (Enforcement, etc.) Regulations 2018 and applicable UK and international law.

5.2 Prohibited uses

You may not, without our prior written consent:

5.3 Personal use

Your identity pattern result, report and prompts are generated for your personal, non-commercial use only. You may share your result on social media for personal purposes. You may use your personalised prompts with third-party AI tools for personal professional development.

5.4 Copyright notice

© 2026 AI Shift Digital Ltd. All rights reserved. Unauthorised reproduction or reverse engineering is prohibited.

Feedback, suggestions or ideas you share with us about our services may be used by us without obligation to you.

6. User conduct

When using ShiftID you agree not to:

We reserve the right to restrict or terminate access to our services for any user who breaches these terms.

7.1 Payment

Payments are processed securely by our payment provider. We do not store your payment card details. By making a purchase you agree to our payment provider's terms of service. Prices are displayed at the time of purchase and are subject to change without notice.

7.2 Digital products

ShiftID offers a range of digital products including personalised prompt packs, identity reports and other professional development tools. All paid products are digital and delivered instantly upon confirmed payment. By purchasing and accessing a digital product you acknowledge that delivery is immediate and that your right to cancel under the Consumer Contracts Regulations 2013 ceases upon delivery of the digital content, subject to your statutory rights.

7.3 Refund policy

We offer a 14-day money-back guarantee on all paid digital products. If you are not satisfied with your purchase for any reason, contact us at [email protected] within 14 days of purchase and we will issue a full refund, no questions asked. Refunds are processed within 5-10 business days.

After 14 days, refunds are at our discretion and will be considered on a case-by-case basis.

8. Third-party services

Our services connect with or reference third-party platforms and tools including CRM providers, automation platforms, cloud infrastructure, AI content generation services, analytics tools, payment processors and various other professional tools. We are not responsible for the availability, accuracy, content or practices of any third-party service.

Links to third-party websites from ShiftID do not constitute an endorsement of those sites. You access third-party services at your own risk and subject to their own terms and privacy policies.

9. Limitation of liability

To the fullest extent permitted by applicable law, AI Shift Digital Ltd, its directors, employees and contractors shall not be liable for any indirect, incidental, special, consequential or punitive damages arising from your use of or inability to use ShiftID services, including but not limited to:

Our total aggregate liability to you for any claim arising from these terms or your use of our services shall not exceed the amount you paid to us in the 12 months preceding the claim, or £50, whichever is greater.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.

10. Indemnity

You agree to indemnify and hold harmless AI Shift Digital Ltd and its directors, employees and contractors from any claim, loss, damage, liability or expense (including reasonable legal fees) arising from your breach of these terms, your use of our services, or your violation of any third-party rights.

11. Termination

We reserve the right to suspend or terminate your access to our services at any time, with or without cause, and with or without notice. Upon termination, your rights to use our services cease immediately. Provisions that by their nature should survive termination (including intellectual property, disclaimer, limitation of liability and governing law) shall survive.

12. Governing law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or relating to these terms or your use of ShiftID services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer resident in another jurisdiction, you may also have rights under the laws of your country of residence that we cannot contractually override.

13. Changes to these terms

We may update these Terms of Service from time to time. When we make material changes we will update the "Last updated" date at the top of this page. Your continued use of our services after changes are posted constitutes your acceptance of the updated terms. If you do not agree to updated terms, please stop using our services.

14. Contact us

Questions about these terms?

We're happy to clarify anything in plain English.

[email protected]

AI Shift Digital Ltd
Company No. 17191528
71-75 Shelton Street, Covent Garden
London, WC2H 9JQ
United Kingdom